All frequently asked questions about BERNINA Embroidery Software 9 In the FAQ Explorer you will find all frequently asked questions about BERNINA Embroidery Software 9. To the FAQ-Explorer
Setup Wizard does not display your WiFi network During WiFi Device setup your WiFi network is not visible. Possible solutions: Make sure the selected WiFi connection is 2.4 GHz. See also the 'How To check frequency EN.pdf' document. Close the setup wizard, wait a few seconds, restart the setup wizard. Try moving the Device somewhere else in range of the network. Even if your computer can see the WiFi network, the device may not be able to because the WiFi module doesn t have the same range.
Designs are not found on the machine After WiFi Device setup: -The power LED is solid green -The WiFi LED is solid blue -The Devic state indicator LED is solid green Try the different settings available in the BERNINA WiFi Connector - Advanced Settings. We recommend to test one after the other. Keep the WiFi Device connected to the machine to test the different settings. The 'Serial interface' settings needs to be activated again if for some reason you want to connect the WiFi Device to a computer. For example to setup on a different computer. Be ware that changing memory size or emulation mode in the advanced settings will delete all designs saved on the device.
Cannot send designs to the WiFi Device After WiFi Device setup: - The power LED is solid green - The WiFi LED is blinking blue (fast) - Designs cannot be sent to the WiFi Device Possible solution: Start the BERNINA WiFi Connector on one PC in the same network as the WiFi Device. See the document 'How to check same network.pdf'.
WiFi Device will not connect After WiFi Device Setup: -The power LED is solid green -The WiFi LED is blinking blue -The state indicator is not lit Possible solutions: 1. Make sure you are using the correct password for your Router or Access Point. See also How To find WiFi password EN.pdf'. With the WiFi Device plugged to your computer and WiFi LED blinking, enter the password again under 'Configure selected - WiFi Settings'. Use the 'Show password' toggle to make sure it is entered correctly. 2. Do a factory reset of your WiFi Device. Keep the reset button pressed until the state indicator turns white. See also Reset the device. 3. Make sure your Router and/or Access Point allow communication between devices. Please refer to the reference manual of your Router and/or Access Point for this.